Returns & Refund Policy

We will gladly refund or exchange any unworn merchandise, along with receipt and original packaging in good condition, within 30 days of the date you received it.

For instructions on returning or exchanging your product, please see below.

 

HOW DO I RETURN OR EXCHANGE MY PURCHASE?

The three items below are required to search for your order and start the return or exchange process.

 

  • Email address
  • Order number
  • Zip code

     

    Once you have this information please follow the steps below:

     

    • Email sales@dfndusa.com the above information to receive a Return Authorization number and return shipping label
    • Indicate the reason for the return
    • Attach the return shipping label to the outside of the box

       

      WHAT WILL MY REFUND INCLUDE FOR MY RETURN?

      Your refund will include the product price and tax amount. Original shipping is not refunded.

       

      WHEN WILL I BE REIMBURSED FOR MY RETURN?
      Returns are processed within 7 days of receipt in our distribution center. Refunds will be issued to the original card used to place the order. It can take up to 12 business days form the time we receive your package for you to receive your refund.

       

      EXCHANGES

      It can take up to 3 weeks from the time you send the product back to use for your to receive your exchange product. You will be notified by email throughout the exchange process.